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Before contacting us, make sure that an answer to your question does not exist in our FAQ.

Need Help or Information?

If you have questions about using Banana Chat, need technical support, want to report a user, or simply need more information, our team is here to help. Whether you're a new visitor or a regular user, we guarantee fast, clear, and confidential support.

Ways to Contact Us

You can reach us in two ways:

  • By filling out the contact form below
  • By emailing us directly at contact@banana-chat.com

We aim to respond within 12 to 24 hours.

Technical Support & Moderation

If you're experiencing a technical issue with our chat features, facing a bug, or need to report an abusive user, please describe your issue in detail. Our moderators and support agents will take care of your request as soon as possible.

Please include relevant information such as usernames, timestamps, and screenshots if possible.

Frequently Asked Questions (FAQ)

I can't log into my account. What should I do?

Make sure you're using the correct credentials. If you’ve forgotten your password, use the reset feature. Still stuck? Contact us using the form above.

How can I delete my Banana Chat account?

To request account deletion, send us a message through the contact form including the email linked to your account. We'll process your request within 72 hours.

Are my chats private?

Yes. All conversations on Banana Chat are private. We do not share your data or messages with third parties. Your privacy is our priority.

Privacy Commitment

Your privacy matters. Any information shared through this form is only used to assist with your request. We never sell or share your data with external entities.



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Check our FAQ to find the answer to the majority of questions.
For any other question you can contact us in our contact section.

If you are a member, please contact us via your member area in the section provided for this purpose.

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